Terms & Conditions – Rainbow Garden

Welcome to Rainbow Garden. Please read the following terms and conditions carefully before making any purchase. By accessing the store or completing a purchase, you fully agree to the following terms:

1. Products

All products are carefully selected to ensure quality and plant health.
A slight variation in color or size may occur due to the natural characteristics of plants or differences in lighting and display screen.
Some plants may vary depending on availability at the time of preparing the order.

2. Orders & Payment

An order is confirmed once payment is successfully completed.

NO cash payments.
The store reserves the right to cancel any order in case the product is unavailable or if there is an error in the information, with a full refund issued to the customer.

3. Delivery

We will contact the customer to schedule a suitable delivery time.
The customer must ensure the accuracy of the delivery address and phone number to facilitate the process.
If the customer is not present at the agreed time, additional delivery fees may apply.
Delivery is completed within less than 24 hours.
There may be a variation in plant types used in glass terrariums depending on availability.

4. Returns & Exchanges

Due to the nature of the products (live plants), returns or exchanges are not accepted after delivery unless the product arrives damaged or inconsistent with the description.
Any issue must be reported within 24 hours of receiving the order, along with a clear photo showing the condition.

5. Plant Care

Plants are delivered in healthy condition, and responsibility for their care after delivery lies with the customer.
The store is not responsible for any damage resulting from improper care or unsuitable conditions at the customer’s location.

6. Intellectual Property

All images, texts, designs, and materials displayed in the store are the property of Rainbow Garden and may not be used without prior permission.

7. Modifications

The store reserves the right to modify the terms and conditions at any time, and updates will be applied as needed.
Your continued use of the store indicates your acceptance of any changes made.